The laws of Insurance Bad Faith and California insurance statutes and regulations impose many duties and obligations on the part of insurance companies. Among other things, your insurance company must:
- Treat you honestly, fairly, and in good faith
- Investigate all possible bases to pay your claim
- Thoroughly investigate your claim
- Provide you all information you may need to protect your rights under the policy
- Give your interests at least as much consideration as it gives to its own interests
- Pay all legitimate claims fully and promptly
- Promptly acknowledge all communications from you
- Keep you advised of the progress of your claim
- Advise you of all benefits, coverages, and time limits that may apply to your claim
- Note condition payment of undisputed amounts on the settlement of disputed claims
- Comply with all state or federal regulations, which may apply to your claim.
